Our People Power

The British Heart Foundation’s vision is a world where everyone has a healthier heart for longer but we can’t get there without our brilliant colleagues and volunteers. Bringing out the best in all our people will help us work together to shape a better future and turn our mission into a reality, while continuing to make the BHF a great place to work.

Our ambition for our people:

Build, develop and empower a talented and diverse team, succeeding together to create a world where everyone has a healthier heart for longer.

The game changing ways that’ll accelerate our people power

The power of our skills

We will identify and build tomorrow’s skills today, setting our people up for success.

The power of smarter working

We will embrace new ways of working to work smarter, achieving more together.

The power of equality, diversity and inclusion

We will champion equality, diversity and inclusion so everyone can excel and feel they belong.

The fantastic fundamentals that underpin our people power

Keeping our people safe and healthy

Making sure our offices, shops, warehouses and stores are safe to work in, while supporting our people with their wellbeing, workload and sense of belonging.

Inspiring our people to grow, develop and perform at their best

Empowering our people to drive their own career development, through providing brilliant opportunities.

Recognising, rewarding and inspiring our people

Ensuring reward and recognition is attractive, fair and meets our people’s needs, and connecting our people to our cause.

The power of our people will enable us to achieve more together, developing and using the unique talents of our diverse and brilliant people and unlocking new and transformative ways of working to create a world where everyone has a healthier heart for longer.

Our values will be at the heart of what we do

Brave

  • We speak out
    • We share our perspectives clearly and confidently
    • We are constructive in the way we challenge things and are open to all perspectives
    • We are willing to talk about our failures and share our learnings
  • We are decisive
    • We make insight-led decisions shaped by key stakeholders
    • We make decisions that support the best interests of the BHF
    • We commit to supporting and delivering on agreed decisions
  • We are innovative
    • We tap into our strengths and set ambitious goals
    • We make progress by trying, testing and learning
    • We seek insight internally and externally to find solutions
Brave

Informed

  • We are clear
    • We keep language simple and our communication jargon free
    • We make sure colleagues and stakeholders are up-to-date and involve the right people at the right times
    • We adapt our communication styles and methods to meet the needs of everyone
  • We are open-minded
    • We ask questions that broaden our horizons
    • We make the most of the diverse perspectives and expertise around up
    • We embrace feedback as a gift that helps us improve
  • We work together
    • We work collaboratively and really listen to what matters to our colleagues
    • We share insight and information openly to help spot the connections in our work
    • We take responsibility for finding out what’s happening across the BHF and how it relates to our work
Informed

Compassionate

  • We are open and honest
    • We listen and value the ideas, suggestions and concerns of others
    • We are honest about what we think and feel, and open to the views of others
    • We help people understand our decisions and the reasons behind them
  • We respect each other
    • We are friendly, kind and considerate in our relationships
    • We make others feel valued, included and that they belong
    • We find out how we can bring out the best in those around us including our differences
  • We care
    • We care about the BHF and inspire others to connect with our cause
    • We maintain good boundaries and behaviours that support wellbeing and productivity
    • We ensure everyone who comes into contact with the BHF has a great experience
Compassionate

Driven

  • We are focused
    • We make sure our goals and activities are aligned to the BHF strategy
    • We are flexible in planning and managing our workload in response to changing priorities
    • We make the most of every pound entrusted to us
  • We are determined
    • We show pride in the BHF and commitment to our cause
    • We are proactive and collaborative in the way we work together
    • We are energised by our mission and motivated by our goals
  • We keep learning
    • We take ownership over our development
    • We look inside and outside the BHF for insight, knowledge and learning
    • We reflect and learn from experience and feedback
Driven