Technology

Our people

We’re the Technology team at British Heart Foundation — a diverse, passionate team of technologists, strategists, and innovators. Our Senior Leadership Team brings together deep expertise and bold ambition to drive digital transformation across BHF. We’re united by a shared purpose: to help build a world where everyone has a healthier heart for longer — and technology will accelerate how we achieve BHF’s goals.

Our people

Customer-centric, product-led and secure by design

We’re using technology to unlock smarter, faster, and more impactful ways of working across BHF.

Our teams are customer-focused and product-led, managing solutions through their full lifecycle to ensure they evolve with the needs of our users. We support every directorate — from fundraising to research — helping them achieve their goals through intuitive, secure, and data-driven technology.

We're committed to:

Customer-centricity

Designing with empathy, delivering with impact

Product thinking

Managing and evolving tech solutions end-to-end

Data excellence

Strengthening our data foundations and usage

AI adoption

Driving intelligent automation and insight across the BHF

Information Security

Embedding resilience and trust in everything we do

Innovation & learning

Fostering a culture of experimentation and growth

Our structure enables this mission:

  • Portfolios deliver end-to-end solutions aligned to strategic outcomes
  • Chapters develop specialist skills and best practices across disciplines
  • Central Services underpin everything from operations to security and architecture

Our Technology Strategy and Mission

Our technology vision is simple: Delivering exceptional customer experience, making it easier to grow our income and deliver BHF’s mission.

To bring this vision to life, we’ve developed the Technology Strategy — our blueprint for how we’ll enable the BHF to move faster, work smarter, and scale its impact through secure, data-driven, and innovative technology.

Learn more about Accelerate

We're currently focussing on:

  • AI adoption
  • Data foundations
  • Information Security maturity
  • Customer experience and self-service
  • Delivering value through innovation

"Delivering exceptional customer experience, making it easier to grow our income and deliver BHF's mission"

Enhanced Mission

Saving lives through smarter technologies

Enabled Colleagues

Enabling everyone at the BHF to deliver more

Engaged Supporters

Inspiring action & engaging supporters to generate more life-saving income

Connected Partners

Strengthening BHF connections, making it easier to enhance income generation

Resilient BHF

Securing our people & data, to enable confidence in tech innovations

Our partnerships

We collaborate with world-class partners like Microsoft and PwC, combining their global expertise with our mission-driven focus. Alongside them, we work with a range of technology specialists — from data and AI consultancies to cybersecurity experts and digital product teams — to deliver secure, scalable, and innovative solutions that power research, fundraising, and patient support.

What our team say

Working in the Software Development team at BHF, I have been able to learn and apply new technologies. One of the best things about my role is the great colleagues and getting to collaborate with teams across the business. 

Alastair - Software Developer
Part of my role is to constantly look at how we improve a number of key systems that supports our shops, stores and teams operate and raise vital funds for BHF, part of this is making sure the user experience is as seamless as possible and that the systems are adapted to meet the needs of the users, weather that be ability to change colour pallet to make it easier for those visually impaired or just simplifying language so no one feels left out. James - Product Owner
I joined as a Programme Manager and have since progressed through a number of different roles. My career mirrors in a lot of ways the growth of technology at the BHF - from being a team of 50 operating very much as a back-office IT function, we're now 150 people strong, with a Chief Technology Officer on the Exec Group, and a raft of transformation programmes that will enable our technology to be sector leading.
BHF is an extremely collaborative organisation by its nature, and ultimately technology is all about connecting people better. All our work is focused on developing and improving the customer experience, so working closely with other parts of the organisation is critical to being able to do this. There's a real willingness to help other people and support cross-organisational objectives, working together to deliver some quite complex things.
Nic - Director of Technology, Marketing & Digital

Latest opportunities

  • Date PostedDate posted:
    03 Aug 2026
  • Advertising End DateClosing date:
    16 Aug 2026
  • All LocationsLocation:
    Hybrid - London office & home
  • Vacancy typeVacancy type:
    Fixed Term Contract
  • SalarySalary:
    £40,000 - £43,000 p/a + benefits
  • Hours Per WeekHours per week:
    35

Get in touch with our Recruitment team